Terms and Conditions

Effective Date: June 27, 2026

Welcome to Cool Home Care Service. By accessing our website or booking our services, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our website or scheduling any service.

1. Service Availability

Our services are currently available in Gurgaon (Gurugram) and nearby areas. Service availability may vary depending on technician scheduling and location coverage.

2. Services Covered

We provide professional air conditioning services including:

• Split AC Service
• Window AC Service
• AC Repair & Diagnostics
• AC Installation & Uninstallation
• AC Gas Refilling
• Deep Cleaning & Maintenance
• AMC (Annual Maintenance Contract) Support

3. Booking & Appointments

• Customers must provide accurate contact and service details.
• Appointment timing may vary due to operational conditions.
• Booking confirmation is subject to technician availability.
• Emergency requests may involve additional charges.

4. Pricing & Payments

• Service pricing may vary depending on service requirements.
• Additional spare parts or materials are charged separately.
• Payments should be completed upon service completion unless otherwise agreed.
• Quoted prices may change if additional work is identified.

5. Cancellation & Rescheduling

• Customers should notify in advance for cancellations.
• Repeated cancellations may affect future bookings.
• Rescheduling is subject to slot availability.

6. Warranty Disclaimer

Service warranty (if applicable) is limited to the specific work completed. Warranty does not apply to external damage, misuse, power fluctuations, third-party repairs, or unrelated AC issues.

7. Customer Responsibilities

• Ensure access to the service location.
• Provide a safe working environment.
• Verify completed work before technician departure.
• Report concerns within a reasonable period after service.

8. Website Usage

Users agree not to misuse the website, attempt unauthorized access, upload harmful content, or interfere with website functionality.

9. Limitation of Liability

Cool Home Care Service shall not be liable for indirect losses, delays due to unforeseen circumstances, or service interruptions beyond reasonable control.

10. Intellectual Property

Website content including text, design, logos, images, and branding remains the property of Cool Home Care Service unless otherwise stated.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updated terms will be published on this page.

12. Contact Information

Cool Home Care Service
Website: https://www.coolhomecareservice.com/
Email: Coolhomecareservice1@gmail.com
Phone: +91-9050269541
Address: SHOP NO. 532A SATGURU ENCLAVE, SECTOR-18, Gurugram, Haryana