Privacy Policy

Effective Date: June 27, 2026

Welcome to Cool Home Care Service. Your privacy is important to us, and we are committed to protecting the information you share while using our website and services.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.coolhomecareservice.com and use our AC services in Gurgaon and nearby areas.

1. About Us

Cool Home Care Service provides professional air conditioning services including:

• Split AC Service
• Window AC Service
• AC Repair & Diagnostics
• AC Installation & Uninstallation
• AC Gas Refilling
• Deep Cleaning & Maintenance
• AMC (Annual Maintenance Contract) Support

Service Areas: Gurgaon and nearby locations

2. Information We Collect

We may collect the following information when you contact us or use our services:

Personal Information

• Full Name
• Phone Number
• Email Address
• Service Address
• Any details shared during booking or inquiry

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics data

3. How We Use Your Information

We use collected information to:

• Schedule and manage service appointments
• Respond to customer inquiries
• Provide AC repair, installation, and maintenance services
• Improve website performance and customer experience
• Send service updates and confirmations
• Maintain internal business records
• Prevent fraud and unauthorized activity

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand visitor behavior
• Enhance browsing experience
• Measure website traffic and performance

You may disable cookies through your browser settings.

5. Information Sharing

We respect your privacy and do not sell or rent your personal information.

Information may be shared only:

• With service staff to fulfill bookings
• When required by law or government authorities
• To protect our legal rights and business operations

6. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet transmission method is completely secure.

7. Third-Party Services

Our website may contain links or integrations with third-party platforms such as maps, analytics tools, or social media platforms. We are not responsible for the privacy practices of third-party websites.

8. Customer Rights

You may request to:

• Access your personal information
• Correct inaccurate details
• Request deletion of your information (subject to legal obligations)

To make such requests, contact us using the details below.

9. Service Availability

Our services are currently available in Gurgaon and surrounding areas. Availability may vary based on location and scheduling.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Cool Home Care Service
Website: https://www.coolhomecareservice.com/
Email: Coolhomecareservice1@gmail.com
Phone: +91-9050269541
Address: SHOP NO. 532A, SATGURU ENCLAVE, SECTOR-18, Gurugram, Haryana, India

11. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

By using our website and services, you agree to the terms outlined in this Privacy Policy.